Kohl’s delves into AI for gift finding, aiding associates
The retailer launched a conversational AI agent to help shoppers find gifts, and is evolving how associates engage with data using the technology.
Related Articles
Etsy debuts app in ChatGPT
The company is also beta-testing a conversational search experience on its own site that is designed to help shoppers find a gift.
Stripe’s slower view of agentic commerce
The processing giant, like some other digital commerce specialists, sees agent-enabled shopping evolving at a measured pace.
Scan-and-go, extended hours help Costco enhance its store experience
The company is working to strengthen its fundamentals using additions like membership card scanners, CEO Ron Vachris said. “This isn’t about technology for technology’s sake.”
Walmart touts delivery for last-minute gifts
The big box retailer says it can reach 95% of U.S. households within 3 hours and it is using streamlined delivery to entice consumers to…
Walmart sees speed and convenience boosting trust in its AI agent
Half of the retailer’s app users have interacted with Sparky, Walmart’s David Guggina said. The average order value for users of the AI agent is…