Etsy debuts app in ChatGPT
The company is also beta-testing a conversational search experience on its own site that is designed to help shoppers find a gift.
Related Articles
Kohl’s delves into AI for gift finding, aiding associates
The retailer launched a conversational AI agent to help shoppers find gifts, and is evolving how associates engage with data using the technology.
EBay will acquire Depop from Etsy for $1.2B
The U.K. apparel resale site, whose U.S. sales surged 60% last year, was a drag on Etsy’s margins.
Sephora launches app in ChatGPT
The AI-enhanced experience will give customers advice and help them discover products, according to Global Chief Digital Officer Anca Marola.
Levi’s revenue grows despite continued tariff headwinds
The apparel company’s Q4 net revenues increased 1% and CEO Michelle Gass revealed it will debut a conversational AI chatbot for customer recommendations.
Etsy CEO calls on sellers to refresh inventory, provide ‘really great human service’
Kruti Patel Goyal, a 15-year company veteran who took the top job in January, said the company’s Q1 performance indicates early turnaround success.